Axia College Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www. mhhe. com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page.
Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |Brazil |Preferred communication would be |Personal space and customary to give a gift|Stay formal and use a slower pace in |Using a translator will insure | | |face-to-face relationship. Body |is a good nonverbal practice. |negotiation compared to the US. Time |communications. Expect a delay because of | | |language is important. Speak slowly | |zone is a difficulty. Business can |the different time zones and be ready to | | |without slang. | |discussed during dinner. |compensate for them. Research what their | | | | | |holidays and what customs they follow. |Russia |Preferred communication would be |They save the smiles for real friends and |Very little business relationships | | | |face-to-face relationship. Body |family. They come across as argumentative |they keep it all business. Can take | | | |language is important. Speak slowly |and standoffish. |weeks to receive reply to an e-mail or| | | |with out slang. | |a phone call. | |Greece |Preferred communication would be |Handshakes are for men and women. Gifts are|Their business trends are similar to | | | |face-to-face relationship. Body |not necessary. |US. Attending the meetings punctually,| | | |language is important. Speak slowly | |is recommended. | | | |without slang. | | | |